Hear Your Pets, Heal Your Pets

Disclaimer, Terms, Policies, and Copyright Info For Animal Healings

Important Policies, Disclaimers, Terms, and Copyright Info pertaining to Animal Healings.com


Please see our about pages ( and our about Thom, about Jonquil) to learn more about our professional animal communication and Reiki training background and also read our customer testimonials. We strictly follow ethical standards under which we have been trained to operate our animal healing business.

We are not, nor claim to be, veterinarians or health care providers, and cannot diagnose or prescribe treatments for your animal companions. We can, however, relay symptoms and information from your pets and animal companions that may be useful for your vet and treating providers.

As with any healing professionals, we cannot make any guarantees, but will always in good faith follow our ethical standards and practice guidelines. We also advise animal communication and Reiki clients that no one can offer a guarantee, and pets and animal companions will always have the option or choice of free will as any living being does.

We do not command pets to act or behave in any certain way or manner on your behalf (or of our own accordance). However, we do use our skills as mediators to negotiated the best choices for a happy pet family and better pet wellness - that is how we gain so many wonderful clients' testimonials!

All animal communication & Reiki sessions, information shared, and workshops are meant to facilitate the overall well-being of an animal. (Reiki Training workshops can also facilitate the well-being of humans.).

All written materials, lectures, discussions, question and answer sessions, references to other modalities, products, and practitioners are means to provide information through our session consultations and workshops. At no time is the information provided meant to replace licensed medical treatment, veterinary care, or a medical diagnosis for illness or injury of your pet(s).

We do not perform medical diagnosis, offer medical advice, prescribe drugs, or perform surgery on any animal or human. Always consult a licensed medical or veterinary practitioner for medical care for the service you are seeking or hiring with us.

When Scheduling a Session...

When you click on the submit button when scheduling a session, you fully agree to these terms and you agree that your submission of the scheduling form is an electronic signature and agreement as follows:

" I have read and understand the above statement. I understand that this practitioner is not a veterinarian and that the consultation/treatment/therapy/advice is not to be construed as veterinary or any other medical advice.

I hereby release and hold harmless Jonquil Williams, and Animal Healings, their associates and/or their agents, from any liability due to accidental, coincidental or other damages or injuries to self, family members or animal(s), and/or personal property, and from loss of property resulting during or after said consultation or workshop in the following of any suggestions, information, instruction or advice given by Jonquil Williams and Animal Healings, their associates and/or their agents.

I as pet parent / owner, or agent of the pet parent / owner, agree to have this session / consultation for our animal(s) and by my payment of and participation in said session/ consultation, hereby give my consent and agree to adhere to all terms and policies of this agreement and any clearly outlined or linked to Animal Healings and AnimalHealings.com web site such as the privacy policy and copyright notice. I further understand amendments, revisions and updates may be made to these terms & policies and I may check on this Animal Healings.com web site at any time for those changes. "

You also agree to the following customer and company policies below:

Payments / Cancellations


Payments must be made in full at the time of scheduling and completed 24 hours in advance of your scheduled appointment. If a time has been agreed upon by both parties and payment has not been completed by 24 hours prior to your appointment time, Animal Healings will have to reschedule you appointment time until your payment has been fully processed. We accept major credit cards via our third-party payment processor (currently Square.com). You are also subject to other terms and conditions according to Square.com (Please contact Square for further information on their system polices and customer payment support problems.)


We require a minimum 24 hours advanced notice to cancel appointment for a refund (less any Square transaction fees if charged to us by PayPal.)

Scheduled consultation times are reserved exclusively for the person making the appointment, unless otherwise previously agreed upon by Animal Healings. As a courtesy to Jonquil's full schedule of animal client commitments and to their other clients waiting for appointments, please give 24 hours (or more) notice if you need to cancel or reschedule your appointment. Missed appointments with no notice and appointments cancelled within 24 hours will be charged the full amount of the consultation fee. Appointments cancelled prior to 24 hours may be charged Square.com transaction fees and other costs where applicable.

Please understand we run a scheduled professional office like any other profession based on appointments (I.E. accountants, doctors, lawyers, etc,) all whom charge for missed appointment times simply because it costs us time from our schedule when a client misses their appointment. We cannot provide refunds for missed sessions due to client scheduling errors, malfunctioning customer phones / hardware or equipment issues on the client end, non-acceptance of Skype contact (when required for session), and other situations considered unreasonable beyond Animal Healings staff control.

We make every attempt to contact you at all numbers listed on your form and we will always do our best to help you find the most convenient day and time for your appointment, it is your responsibility to be aware of your agreed session time.

If you need help understanding our time zone differences, here is a helpful online tool , we are in the Eastern Standard Time Zone, use any city such as Raleigh, North Carolina.

Satisfaction and Refund Policy for Animal Communication Sessions

I bring all the goodness of my soul, compassion, and skill to each session. During an animal communication session, I take time to listen, and to be present and empathetic with your animals and you to work for all of your highest good. I take time to communicate the information I receive clearly, lovingly, supportively, and without judgment.

If there is any confusion from you or your animals, or if you have questions about the information received, please let me know during the session and I will take the time to clarify your messages to each other. If you are unhappy with the messages from your animals and/or are unhappy with the session in general, and if you make that clear to me during a session, I will be happy to end the session and refund the unused time on a pro-rated basis.

If you are unhappy with the messages from your animals and/or are unhappy with the session in general, but do not communicate this with me until after an animal communication session, a refund will not be provided.

My goal is for you and your animal family to be helped by the services that I offer. However, no animal communicator can guarantee that a client will be pleased with what their animal has to say or how the animal feels. You may not agree with, like, or even believe what you animal is communicating. Professional animal communcators work ethically to communicate with our animal and human clients, but we cannot assume responsibility for the reactions you may have to your animals' messages.

Satisfaction and Refund Policy for Animal Reiki Sessions

No refunds are provided for Reiki sessions that have already been given.

Additionally, although Reiki can be beneficial to supporting the body's natural self-healing abilities, no Reiki practitioner can guarantee that it will help improve the quality of life for any animal or human. We do not diagnose, prescribe, or treat any medical or mental health condition. Reiki, Animal Reiki, and/or animal communication are not a replacement for qualified veterinary care.

Software, Audio, and Other Merchandise Purchases:

All Mp3 and software purchases are considered final upon delivery. We will help whenever possible, however, we cannot provide computer/phone/hardware support when a mechanical issue prevents products from functioning properly.


Comments about your session, our terms or anything else about Animal Healings? We'd love to hear from you!

Please feel free to contact us, we're committed to making our customers & pets happy. Please contact us here!

Copyright Notice

All contents of our AnimalHealings.com, Associated web sites, Facebook, Twitter, and Blog web sites, email transmissions, including; art work, articles, pet tips, photographs, videos, blog pots and any other media are covered under all USA and International copyright laws and may not be used or copied without our advanced written permission. All rights are reserved and contents are monitored by an external web site services. We will pursue any violations.

Some links to articles and some training manuals belong to partners and other entities, are covered by USA and International copyright laws, and cannot be used or copied without advanced written permission by those entities. Our usage of those materials is with express written consent from those entities.

Additional Information

See our Privacy Policy page

See Comprehensive / FAQ Guide to Hiring a Lost Pet Animal Communicator

Hear your pets - heal your pets ™

Schedule Your Animal Communication / Reiki Session

We work with any species of animal or pet with convenient animal communication by phone and distance Animal Reiki sessions, no matter where you are located. Your animal family gets to stay in the comfort of their home.


"Our vet hands-on exam says Freddie's bladder tumor has shrunk at least 30%" Read more from JL - Chicago, IL

" Ultimately, I saw Cluny [rescued feral] walk himself into the carrier and sit down facing me without me even closing the door and just wait for me to take him to the doctor. " Read More from Cindy K - Wayne, NJ

"We were astounded - and I know it was with the help of the Golden Cord and Thom's communication with him. " Read More from Kathy W. - Sebastian, FL

"I am very pleased to have my potty trained Luna back!" Read more from Alina J. Minneapolis, MN

"I went from feeling hopelessly sad and scared to extremely happy and faithful." Read more of Justine & Smokey Moreno Valley, CA

"We are ever so grateful to you for your healing touch and believe you saved her life." Read more from Lisa & Jim P, Orlando, FL

"We were astounded - and I know it was with the help of the Golden Cord and Thom's communication with him. " Read More from Kathy W. - Sebastian, FL

"I went from feeling hopelessly sad and scared to extremely happy and faithful." Read more of Justine & Smokey Moreno Valley, CA

"We are ever so grateful to you for your healing touch and believe you saved her life." Read more from Lisa & Jim P, Orlando, FL

"They became essentially four totally different dogs" Read More of Iris H.- Englewood, FL

Without Thom’s amazing Reiki healing, I was afraid she wasn’t going to get better this time. Read more of Julie R, San Antonio, TX

" Every time Thom works with one of my animals I learn something new, and it continues to deepen my relationships with them " Read More of Cindy K - Wayne, NJ

Reiki Music - 10 Song Album

by Thom Williams - Energy Healing in Rock/Jazz Music